We're always pleased to get letters from our happy customers, such as Don and Mercedita, who sent this fine letter to us this week:
16 Sep 11
First, this letter is to compliment your dealership, Sales Manager Brian Burgett and Irwin, the salesperson who assisted my wife, Mercedita T. Salice in the purchase of our 2010 Chevy Camaro.
While I was on deployment with the USS Ronald Reagan, My spouse went on her search for a Chevy Camaro as a welcome home gift for me, Don W. Salice. Courtesy Chevrolet was the first dealership she began her search. She was immediately greeted by the friendly salesperson, Irwin who assisted her with her needs on locating a 2010 2SS model. The salesperson was very attentive to her needs and paid close attention to her concerns. After deciding on the car, she was referred to Brian Burgett and he was the most professional Sales Manager I have met in my many years of purchasing cars. I met Brian and Irvin after coming back to the states and the experience was as my wife described it. Brian is pro- military as I could see interacting with myself.
Although this note is short in length, in closing, I will say that this car buying experience has been the best in over 14 car purchases at ANY dealership. Because of this, I will devote my vehicle to this dealership through the life of it to include all maintenance and repairs. This is the kind of service that should be at every dealership to include the service department when my Camaro had it’s first oil change on 15 Sep 11 with Dale Staub. He also made a strong impact on the dealership with his knowledge and friendliness making me feel as though I was an important customer and not a number.
I would like to thank each person listed above for the kindness and professionalism that was completely unexpected due to experiences at other dealerships!
Thank you all for your help!
Don and Mercedita Salice
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